Frequently Asked Questions
Everything you need to know about shopping with Viva La Bonita
How long will it take to receive my order?
Most orders are processed within 2-3 business days. Domestic shipping typically takes 3-7 business days, while international shipping can take up to 14-21 days depending on your location.
What is your return policy?
We want you to love your purchase! If you are not satisfied, you can return unworn and unwashed items with original tags within 30 days of delivery for a full refund or exchange.
How do I know which size to choose?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the specific fabric description for stretch levels.
Do you offer international shipping?
Yes, we ship worldwide! Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer upon delivery.
Can I change or cancel my order after it's placed?
Since we strive to process orders as quickly as possible, we can only make changes or cancellations within 1 hour of the order being placed. Please contact our support team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Afterpay and Klarna.